Consumer Notice
You have the right to:
Requesting Your Records
You may request a copy of your records at any time.
Written requests may be submitted through the secure client portal, via email at [email protected], or in writing.
In your written request please include:
If you haven’t received a reply, please call me at 469-888-1896 and leave a voice message including the information requested above.
Licensing and Regulatory Information
Mental Health professionals in Texas are regulated by the Texas Behavioral Health Executive Council (BHEC). If you need details about licensing, regulatory requirements, or professional standards, you can reach out to the Council directly for guidance using the link below:
https://www.bhec.texas.gov/discipline-and-complaints/index.html
Texas Behavioral Health Executive Council George H.W. Busch State Office Building 1801
Congress Ave., Ste. 7.300
Austin, TX 78071
Main Line: 512-305-7700
Filing a Consumer Complaint
Consumers may file a complaint regarding mental health services with the Texas Office of the Attorney General, Consumer Practice Division.
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
The “No Surprises Act” (Good Faith Estimate)
The “No Surprises Act” requires health care providers to supply an estimated cost of services to patients who are uninsured or choosing not to use their insurance. This estimate, known as a
Good Faith Estimate, outlines the anticipated total charges for any scheduled, non-emergency care or services. You have the right to receive this estimate.
Posted in compliance with House Bill 4224
- Request and receive copies of your records
- Receive information about the counseling process and your treatment
- File a complaint if you believe your rights have been violated
You may request a copy of your records at any time.
Written requests may be submitted through the secure client portal, via email at [email protected], or in writing.
In your written request please include:
- Name, date of birth, mailing address of where you would like records sent, and dates of services you are requesting the records from.
If you haven’t received a reply, please call me at 469-888-1896 and leave a voice message including the information requested above.
Licensing and Regulatory Information
Mental Health professionals in Texas are regulated by the Texas Behavioral Health Executive Council (BHEC). If you need details about licensing, regulatory requirements, or professional standards, you can reach out to the Council directly for guidance using the link below:
https://www.bhec.texas.gov/discipline-and-complaints/index.html
Texas Behavioral Health Executive Council George H.W. Busch State Office Building 1801
Congress Ave., Ste. 7.300
Austin, TX 78071
Main Line: 512-305-7700
Filing a Consumer Complaint
Consumers may file a complaint regarding mental health services with the Texas Office of the Attorney General, Consumer Practice Division.
https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint
The “No Surprises Act” (Good Faith Estimate)
The “No Surprises Act” requires health care providers to supply an estimated cost of services to patients who are uninsured or choosing not to use their insurance. This estimate, known as a
Good Faith Estimate, outlines the anticipated total charges for any scheduled, non-emergency care or services. You have the right to receive this estimate.
Posted in compliance with House Bill 4224
